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Privacy Policy

Last updated: 30 August 2026

Privacy Policy

Gold Star Cabinets & Carpentry respects your privacy and handles personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, and the choices available to you when you contact us or use this website.

1. Who we are

Gold Star Cabinets & Carpentry is a Perth cabinetry and joinery business operating from Wangara, Western Australia. For privacy enquiries, contact us at info@goldstarcabinets.com.au, call 0433 681 490, or write to 2/89 Motivation Drive, Wangara WA 6065.

2. Information we collect

Depending on how you interact with us, we may collect your name, business name, phone number, email address, project or site address, preferred contact method, service requirements, measurements, drawings, budget information, material and finish selections, and the contents of your enquiry or correspondence.

When you use our website, we may also collect limited technical information such as your IP address, browser type, device information, referring page, pages viewed and approximate interaction times. We do not ask you to provide sensitive information through our general enquiry forms.

3. How we collect information

We collect information directly from you through our contact and quote forms, email, telephone calls, site meetings, project documents and other communications. We may also receive information from a builder, designer, developer, supplier or other project representative where it is relevant to a cabinetry enquiry or confirmed project.

4. Why we collect and use information

We collect, hold, use and disclose personal information for purposes including responding to enquiries, preparing quotations, arranging measurements and site visits, designing and delivering cabinetry, coordinating manufacture and installation, managing accounts and payments, communicating about projects, providing support, improving our services, protecting our website and meeting legal obligations.

If you do not provide information reasonably needed for an enquiry or project, we may be unable to provide an accurate quote, contact you, arrange a site visit or deliver the requested service.

5. Disclosure of information

We may disclose relevant information to our employees, contractors, installers, builders, designers, suppliers, transport providers, professional advisers, technology providers and payment or communication services where reasonably necessary for an enquiry, project, business operation or legal requirement. We do not sell or rent personal information to third parties.

6. Overseas disclosures

Some technology, hosting, analytics or communication providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to select suitable providers and protect information in accordance with applicable privacy obligations. We do not knowingly send personal information overseas for unrelated marketing purposes.

7. Website forms, cookies and analytics

Our website may use cookies, session technologies and basic analytics to support functionality, security, performance and understanding of website usage. You can usually control cookies through your browser settings, although disabling them may affect some website features. Information submitted through a form is used to respond to the enquiry and is not automatically a confirmed booking or quotation.

8. Direct marketing

We may contact you with relevant information about our services where permitted by law and where you would reasonably expect us to do so. You can ask us to stop sending marketing communications at any time by replying to the message or contacting us using the details below. We will process your request within a reasonable period.

9. Storage, security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Security measures may include access controls, secure service providers, limited staff access and appropriate business procedures. We retain information only for as long as reasonably needed for the purposes described in this policy, a project, business records, dispute resolution or legal obligations, after which it is securely deleted or de-identified where practicable.

10. Access and correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before responding and may refuse or limit access where an exception under applicable law applies. Contact us at info@goldstarcabinets.com.au to make a request.

11. Privacy complaints

If you believe we have mishandled your personal information, please contact us with details of your concern. We will review the complaint, seek any information needed, and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

12. Data breaches

If we become aware of a data breach that is likely to result in serious harm and notification is required by law, we will take the steps required under the applicable Notifiable Data Breaches scheme, including notifying affected individuals and the relevant regulator where required.

13. Third-party websites

Our website may contain links to third-party websites. Their privacy practices are outside our control, so we recommend reading the privacy policy of any external website before submitting information.

14. Changes to this policy

We may update this Privacy Policy when our business, website, service providers or legal obligations change. The current version will be published on this page with the latest update date.

15. Contact us

For a privacy enquiry, access or correction request, or complaint, contact Gold Star Cabinets & Carpentry at info@goldstarcabinets.com.au or 0433 681 490.